warranty zone
Now that your property is protected from the elements, lets ensure its protected from time.
Soaring Above The Rest In Protection
Roof Top Innovations is proud to be GAF MasterElite certified and also a CertainTeed Select ShingleMaster Certified Contractor. What this means is we are a part of 1% of ALL roofing contractors in the United States that can offer the absolute best warranties and protection for your roof and home.
What does this really mean? Simply put, GAF and CertainTeed who are the biggest manufacturers of shingles in The United States back not only their product but the workmanship and installation our builders provide.
Your Workmanship Warranty.
So what happens now that the roof is complete? Now we ensure that your property is protected and taken care of. On top of what the shingle manufacturer offers in warranty we bring to you our own Gold Standard workmanship warranty. We have named it the Gold Standard because we believe that no one else in the industry will honor their workmanship like we do. And if for some reason we missed something or there was an issue with the installation we will work to remedy that until you are 100% satisfied.
Once your roof is complete we will enter your workmanship warranty into our system and you should receive the certificate by mail. The certificate is not necessary should any repair be needed and is primarily for your records and peace of mind. It is fully transferable should you sell your home or business within the warranty period.
WARRANTY FAQ'S
What makes our warranties different?
It is our integrity and dedication to you, the customer that makes our warranties different. We will work till you are fully satisfied in our work.
Do you offer any extended terms?
Yes, the 5 year comes standard with every residential roof replacement we do, however there is extended term options available for an extra cost.
how do i make a warranty claim?
Your best choice would be to contact the Roof Top Innovations representative that was assisting you with your roof. However you can always contact us via phone, email or even direct message here on our site.
is the warranty transferable if home is sold?
Yes, however we do need to be informed of this transfer once the home is sold. Also, the warranty does not renew upon transfer.
can we contact another contractor to repair?
No, if the leak is indeed workmanship related then it must be repaired by Roof Top Innovations. Anyone else’s work will void the warranty both through us and the shingle manufacturer.
do you warranty just repair work?
No, for the simple fact that we can not always guarantee that one repair will fix a certain problem. Most of the time a repair is just a temporary fix before full replacement.